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About Us

  • A fully customized software solution designed to streamline building maintenance management.
  • It leverages the WhatsApp API, allowing tenants to report issues seamlessly via WhatsApp.
  • Contractors will be more responsive, accessible, and efficient system for handling maintenance requests
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Key Features Of Taakspot

TAAKSPOT is the First solution in the market to integrate landlords/real estate managers, contractors, and tenants for maintenance management through WhatsApp.

1

WhatsApp API Integration

Allows tenants to easily report maintenance issues through WhatsApp

2

Live Dashboard

Shows real-time updates on maintenance tasks done by contractors

3

Contractor Performance Rating / SLA Monitoring

Contractors meet deadlines and tracks their performance based on work schedule, timely completion, and tenant feedback.

4

Tenant Complaint History & Feedback

Landlords will have full access to tenant complaint records and feedback given to contractors, helping improve contractor performance, increase satisfaction, and ensure better transparency and management.

5

Automated Notifications

Sends timely alerts and updates to both tenants and contractors regarding task status, deadlines, and any SLA breaches to ensure smooth communication.

Key Benefits Over Competitors

Comprehensive Contractor Accountability:

TAAKSPOT’s performance evaluation tracks contractors based on multiple factors, including work schedule adherence, on-time completion, and tenant feedback, ensuring higher accountability and better service quality.

Enhanced Tenant Experience

The easy-to-use complaint history and feedback system allow tenants to track issues and rate services, driving continuous improvement and tenant satisfaction.

Seamless Communication

Automated notifications keep all parties—tenants, contractors, and landlords—informed throughout the process, reducing delays and miscommunication.

Real-Time Insights:

The live dashboard provides immediate visibility into maintenance activities, giving landlords and property managers up-to-the-minute updates that most other solutions lack.

First-of-its-Kind WhatsApp Integration:

Unlike others, TAAKSPOT allows tenants to raise maintenance issues directly through WhatsApp, making the process more user-friendly and accessible.

Support and Services Services

01

24/7 Customer Support

Available round-the-clock to assist landlords, tenants, and contractors with any issues or questions.

02

Onboarding & Training

Comprehensive setup and training for easy adoption and efficient use of the platform

03

Dedicated Account Managers

Personalized support to help landlords and property managers maximize the platform's benefits.

03

Regular System Updates

Continuous improvements and feature updates to enhance user experience and functionality.

04

Feedback Collection & Implementation

Actively gathering user feedback to refine and expand services based on client needs.

Live Dashboard Overview

Landlord/Real Estate

The Landlord/Real Estate live dashboard provides full visibility into all tasks, contractor performance, tenant feedback, and more

Contractor Dashboard

Contractors use a live dashboard to manage tasks efficiently, with mobile applications for field workers to update progress on-site and ensure timely task completion.

Tenant WhatsApp complaint login

Allows tenants to easily report maintenance issues directly through WhatsApp, making the process quick and convenient without needing separate apps or platforms.

Atlanta Computer Software Trading LLC

Office address

City Avenue Tower, Opp. Deira City CentreDubai-UAE

Phone number

+971564757309

Mail address

taakspot@atlanta-it.com

Get In Touch

We’d love to hear from you! Whether you have questions, feedback, or just want to say hi, feel free to reach out.